If the problem persists please contact.
Cox cable mini box troubleshooting.
Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received.
Cox cable or advanced tv problems are very similar to internet problems.
To run the channel scan begin at the customer support menu.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.
Turn it off and unplug it wait for over a minute and plug it back in.
If it is reset the home s circuit breakers or replace fuses.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
I will at least get my basic cable channels again.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is.
Check for loose connections from the wall to the mini box to make sure they are secure.
Highlight audio video and press the select button.
Cox customer support at 1 800 961 1207 to restore service.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
Edwin112 over 4 years ago.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
Look for power cords that aren t plugged into the wall.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.
Press and hold the setup button on the cox remote until the power button blinks twice.
I program the new remote but for some reason i lost a my basic cable channels.
Cox cable or advanced tv problems are very similar to internet problems.
Highlight volume control and press the select button.
Press the cox menu button highlight settings and press the select button.
Press the right arrow to move the highlight to channel scan.
I think i m going to disconnected and connect back again from the wall.